We strongly believe that the main key for success is education, knowledge & updated information added to the level of service. Hence Nasco Karaoglan offers regular training programs to its team members throughout the year. Mentioned below are a few topics addressed as part of the training sessions:

Role of the Compliance Officer
The Compliance Officer plays a key role in assisting the Directors and Senior Management in managing the regulatory compliance risks to the business. Our sessions discuss the main tasks and challenges facing the Compliance Officer and explore ways of successfully completing them.

Customer Care
Customer satisfaction is our priority. Hence, some of the topics tackled during Customer Care training will feature skill assessment, building customer relations, positive customer care etc; to ensure superior standards of customer care.

The Secrets of Superior Service by Ron Kaufman
Packed with true stories, powerful examples and colorful illustrations, The Secrets of Superior Service will inspire you, educate you and motivate you to perform as a team.

Salesmanship & Communication
Greater emphasis of psychological and sociological principles could transform salesmanship from a narrow vocational course to a broader communications subject. Our training would stress on principles of business persuasion common to both selling and non-selling situations.

Attitude
We believe training can change ones attitude, only for the better. Raising the level of one's knowledge is not the main purpose, nor is training in routines. The main objective is to pay attention to a mixture of goals in order to change attitudes.

Negotiation
It’s all about skills development. It is about what happens during a negotiation and how you can achieve a better outcome in line with your interests.

Introduction to Risk Management
Specifically, Risk Management training teaches and reinforces the skills needed to acquire data from disparate data sources, configure your Risk environment, develop appropriate Risk factor models, perform Risk analysis and create results-based reports.

Stress Management
Through highly interactive learning, you can apply these stress management-training tools to getting more of what's important to you, in less time. Organizational skills are improved so that lesser things "fall through the cracks."

Freight Forwarders Legal Liability Seminar

Overview of General Insurance Policies conducted by Malta Insurance Institute